Find the answers to questions we get asked the most!

Tickets & Coupon Sheets

  • Tickets can be purchased from schoolsoutfest.com.au through Megatix,

    Presale Tickets- 15th May (Registration Only)
    Early Bird Tickets- 19th May (General public)

    Upon arrival you will need to visit the Box Office in the Foyer of PCEC. Our friendly staff will scan your tickets, so that you can redeem your Coupon Sheet and/or Adult Entry Passes.

    You can redeem your Coupon Sheet and/or Adult Entry Passes up to 30 minutes before your session start time.

    All patrons will need either a Coupon Sheet or an Adult Entry pass to gain access to the event.

  • 1 x Child’s Ticket entitles that Child to 1 x School’s Out Winter Fest Coupon Sheet (which can be redeemed at the Box Office on the day).

    A Child Ticket includes

    • 1 x Ice Skating Coupon*

    • 2 x Snow Slide Coupons*

    • 1 x Sub-Zero Silent Disco Coupon*

    • 1 x Snowball Showdown Coupon*

    • 8 x Carnival Ride Coupons*

    • 4 x Adult Carnival Ride Coupons

    • 1 x FREE Adult Entry

    *Indicates child access only.

    All activities included on a Child’s Ticket are non-transferable and non-refundable. Adults and Children can only use the activities that are allocated to them on the ticket. Any activity that is not used on the Child’s Ticket cannot be returned, exchanged or refunded.

    Coupons cannot be used on sideshow games, Showbags, food or any other offer within School’s Out Winter Fest. Coupons and passes are for the stated purpose only. No exceptions.

    Any patron seen selling/giving away incomplete Coupon Sheets, Coupons or Passes, or receiving unused Coupon Sheets, Coupons or Passes will be asked to leave or refused entry into the venue. No exceptions.

    Additional rides, games and ice skating can be purchased on the day if available.

  • No. Every Child and Adult need a valid Coupon Sheet or Pass to enter the event. If you do not purchase enough tickets for your family, you will need to pay Box Office prices for additional patrons. If the time slot is sold out, the additional patrons may be refused entry.

  • All children aged between 3 to 17 years old will need a Child’s Ticket to enter. Please check our attractions list to make sure your child is suitable for the activities on offer, as no refunds will be provided.

  • Yes, tickets can be purchased on the day for entry times that are not sold out.

    CHILD $65
    ADULT $20

    Online ticket pricing differs from Box Office pricing as each entry time only has a limited allocation. Once a particular session time has sold out online, it will also be sold out at the Box Office.

    We encourage patrons to pre-plan their visit and pre-purchase their discounted tickets online, avoiding Box Office queues, higher prices and to avoid any disappointment.

    We are also better able to monitor and control patron numbers within the venue when tickets are purchased online.

    Please note that entry will not be permitted for patrons who do not have a ticket.

  • No. All School's Out Winter Fest Coupon Sheets are only valid for the time and date of entry. Any torn or half used Coupon Sheets will not be granted entry on another day or re-entry on the same day. Coupon Sheets have a one-time use only. If you do not redeem all the attractions on the Coupon Sheet, they will be forfeited.

    Any patron found giving their unused Coupon Sheet to another patron will have their tickets (along with the receivers tickets) cancelled and will be immediately asked to leave the venue. No exceptions.

  • No. Your School's Out Winter Fest Coupon Sheet is your access to all the activities.

    Any lost or damaged Coupon Sheets will not be replaced. No exceptions.

  • The only difference between the ticket categories is pricing.

    Presale tickets will only be available to purchase between selected dates, and with access to the exclusive presale link sent out in email to all registered patrons, with only a limited allocation (available until sold out).

    Early Bird tickets will also only be available to purchase between selected dates and will also have a limited allocation (available until sold out).

    We suggest getting in early to take advantage of the discounted pricing available during the Presale & Early Bird releases. Once these initial allocations have been exhausted, patrons will need to purchase tickets at the higher price points (Final Release or Box Office).

    Please note that Final Release pricing is only available online and cannot be redeemed at the Box Office.

  • No worries! We are environmentally conscious and prefer to scan tickets off mobile phones.

    Please have either your printed tickets ready for scanning or have the barcode(s) clearly visible on your phone.

    Please ensure your screen brightness is turned up on your smartphone and that the screen is not excessively smashed or cracked.

  • Yes, we do accept Companion Cards.

    The Companion Card must be presented by the 'companion’ when entering the event, alongside the paying patron they’re accompanying.

    Companion Card tickets will be issued at the event. No online tickets are available for this particular category.

    Please do not purchase a ticket for the accompanying adult online, as it will not be refunded.

  • Yes. Afterpay is offered through our ticketing partner, Megatix. Afterpay handles all payment related matters, and Megatix handles the tickets.

    Further information about Afterpay, such as Afterpay eligibility or terms of service, can be found on Afterpay Help pages.

    Information or assistance with Afterpay payments or accounts is managed by Afterpay. Information can be found on Afterpay Help pages, which includes a Contact Afterpay section.

    Megatix & School's Out Winter Fest cannot offer information or assistance otherwise stated on the Afterpay website.

    We cannot assist with Afterpay enquiries and any request for help will be directed to Afterpay Help.

  • Most attractions and rides are appropriate for 3years and above. Please check our Rides and Ice and Snow Pages to confirm the suitability of your child.

    If you have older kids (12+) you might want to consider Winter Fest Nights.

General
FAQ’s

  • Perth Convention and Exhibition Centre
    21 Mounts Bay Road
    Perth, WA 600

    Pavilion’s 1 & 2

    For information on how to get there CLICK HERE.

  • School's Out Winter Fest 2025 is OPEN DAILY from Saturday 5 July to Sunday 20 July, with staggered entry times:

    9:00am
    10:00am
    11:00am
    12:00pm
    1:00pm
    2:00pm
    3:00pm

    Patrons can stay until we close at 6:00pm each day, but they must enter at the time stipulated on their ticket. No exceptions.

    Entry times are strictly enforced and patrons arriving late or on the wrong day will be refused entry.

    Please make sure you check the date and time of your entry ticket to avoid disappointment.

  • Yes! A visit to School’s Out Winter Fest involves sound & lighting effects, music, and visual theming.

    Sensory Sessions aim to reduce the effect of these sensory indicators so all patrons can experience the Adventure in comfort:

    🔊 Reduced Audio & SFX where possible
    👁️ Reduced Visual Stimulation where possible

    SENSORY SESSION TIMES

    Monday 7 July 9:00 AM - 10:30 AM
    Tuesday 8 July 9:00 AM - 10:30 AM
    Monday 14 July 9:00 AM - 10:30 AM
    Tuesday 15 July 9:00 AM - 10:30 AM

    For more information please email info@schoolsoutfest.com.au or speak to our friendly team at the Box Office.

    NOTE: Some attractions have inbuilt movement, sound and lighting effects that cannot be disabled.

  • When you purchase your tickets, you will need to select an entry time: 9:00am, 10:00am, 11:00am, 12:00pm, 1:00pm, 2:00pm or 3:00pm.

    These times will dictate what time you are allowed to enter the venue.

    If you buy a 10:00am entry ticket, you must enter at 10:00am. If you buy a 2:00pm entry ticket, you must enter at 2:00pm etc.

    You MUST enter at the time specified on your ticket. Early or late entry will not be permitted.

    However, we will allow patrons to collect their Coupon Sheets 30 minutes before the start of their designated entry time.

    All patrons must exit the venue by 6:00pm.

  • Staggered entry times are required for patron safety within the venue and also so that everyone can have an enjoyable experience at School’s Out Winter Fest.

    The number of patrons that are in the venue at any one time will therefore be limited. As a result, early and late entry will not be permitted.

    Any persons entering later than 30 minutes after their allocated time will need to purchase their tickets again for the next available entry time.

    Entry will not be permitted for latecomers to sold out entry times.

  • Entry will not be permitted 30 minutes after your allocated entry time.

    ENTRY is not GUARANTEED if you are LATE, so please plan your visit accordingly.

    Any latecomers will need to purchase new entry ticket(s) for the next available entry time at Box Office prices.

    No exceptions will be made and no discounts are offered.

    SOLD OUT entry times will not have Box Office sales available. Entry to sold out sessions will not be permitted, even for latecomers.

  • There are no time limits once you enter School’s Out Winter Fest!

    Patrons are welcome to stay until we close at 6:00pm, regardless of their allocated entry time. Although, most patrons finish their activities in 2 - 3 hours.

    The event closes at 6:00pm sharp and everyone will need to exit the venue by that time. Please be mindful that if you purchase a 3:00pm entry time, you will still need to leave at 6:00pm. No exceptions and no extra time will be permitted.

    No refunds will be provided if you do not use all activities included on the School’s Out Winter Fest Coupon Sheet.

  • No. Once you enter the venue, you are not allowed to enter and exit willingly.

    Once you exit the venue you will not be allowed to re-enter. No Pass-Out’s. No Exceptions.

    Any unused Coupon Sheets or tokens are not refundable or exchangeable.

    Note that a FULL Coupon Sheet is required to enter the event.

  • Information can be found here: https://www.pcec.com.au/attend/getting-to-pcec/

  • Yes! The Box Office at the event will accept both cash and card payments.

    Showbags & food outlets will also accept cash and card payments.

    However, please note the following exceptions:

    • Sideshow Games accept card and tokens only.

    • Carnival Rides accept TOKENS and Ride Coupons only.

    • Snow Slide accepts snow coupons only.

    • Ice Rink accepts ice rink coupons only.

    • Snowball Showdown accepts snowball coupons only

    • Sub-Zero Silent Disco accepts silent disco coupons only

  • No. While we also love our furry friends, pets are not allowed into School’s Out Winter Fest under any circumstances.

  • Yes, School's Out Winter Fest is pram friendly.

    However, no responsibility will be taken for prams left unattended at the venue. It is up to the patron to be responsible for their own pram(s) at ALL TIMES.

  • School's Out Winter Fest has a range of food and beverages available, including hot and cold options (and coffee!)

  • Yes, small snacks can be brought into the venue.

    However, large amounts of hot or cold food, birthday cakes, eskies and picnic baskets are not permitted due to health and safety regulations and also space limitations.

    If you plan on bringing a large group for a birthday party (or other special event) please contact us here beforehand, so that we can discuss options.

  • Limited seats will be available at the venue. Please ensure that all patrons who enter the venue are capable of walking and standing for long periods of time.

Prices & Entry

  • ONLINE ONLY PRICES

    Child tickets start from $39+bf

    Additional Adult tickets from $15+bf

    Box Office pricing on the day will be more expensive. Our suggestion is to buy tickets online in advance to save and avoid disappointment.

    Once online discounted entry prices are exhausted, only Box Office prices will be available (if the entry time is not sold out).

    All sold out entry times will not have any Box Office sales available.

  • 1 x Child Ticket also includes entry for 1 x Adult.

    Any additional Adults attending the event will need to purchase a separate ticket to enter the venue.

    Additional Adult tickets can be purchased online in advance or at the Box Office (unless sold out). These tickets are valid for entry only, with no other inclusions.

    No ticket, No entry. No exceptions.

  • You will notice online prices have +BF which indicates a small Booking Fee that is charged by the ticketing agency at checkout.

    ‘+BF’ does NOT mean ‘plus BEST FRIEND’.

    The Booking Fee amount differs, depending on your order total. Booking Fees cover the cost of the ticketing agency to provide your tickets and are not refundable.

  • Concession and pension cards are not accepted for School’s Out Winter Fest. No discounts are applicable when presenting these Cards, either online or at the Box Office.

    However, please note that we do accept Companion Cards.

  • Children under 3 years of age do not require an entry ticket - it is free for them to enter the event ONLY.

    However, they will not be entitled to any other inclusions.

    Adults are NOT permitted to enter for free alongside a child under 3 years of age; All Adults will require an entry ticket.

    Please also be aware that attractions at School's Out Winter Fest are generally not suitable for children under 3 years of age.

    Please check out our Rides page for details and restrictions for each ride. Before you purchase additional tokens for children under 3 years of age (or accompanying adults) please make sure you can use them all during your visit, as they’re NON-REFUNDABLE.

Refunds & Changing Tickets

  • No. Tickets are NON- REFUNDABLE so please choose wisely.

  • Yes, ticket dates/times can be changed up to 24-hours before your session begins, if there is availability and if the ticket category and price is the same.

    You can change your tickets through your Megatix account under My Orders, or you can email Megatix directly via support@megatix.com.au.

    Any tickets that are not changed 24-hours before the specified entry time, will not be permitted into another entry time. No exceptions will be made.

  • Yes. You can sell your ticket via Tixel which provides a safe and easy place for you to sell your ticket to another fan.

    To sell your ticket please go to tixel.com/sell and follow the prompts.

    ​If you have already found a buyer for your ticket but want to complete the transaction safely, you can create a private sale by selecting the ‘make my listing private’ option at the final step.

    Tixel is a third party ticket selling platform, School’s Out Winter Fest is not involved or in control of it’s operation. Any person using this platform, does so at their own risk.

Ice Skating & Snow Slide

  • Adults with children over 5 years of age, who want to accompany their child on the Ice Rink, will need to pay for entry at the ice rink.

    However, Adults with children under 5 years of age, are welcome to accompany their child free of charge. Ice Rink attendants will determine a patrons eligibility for this benefit.

    All other adults who want to use the Ice Rink will need to pay for entry. Payment can be made at the Ice Rink check-in, inside the venue.

  • No. For safety reasons, the Snow Slide is for children only and has maximum height and weight restrictions that must be adhered too.

    No exceptions or allowances will be made.

    Minimum Height: 100cm
    Maximum Weight: 80kg

  • Your safety and the safety of your little one is paramount.

    For this reason alone we won’t allow you to ice skate (or allow you on any Carnival Rides) at any stage of your pregnancy.

    However, you can purchase tokens to play Sideshow Games and take part in many other experiences.

  • Not at all! Parents are able to watch their children skate around the ice from the sidelines, free of charge. Adults still require tickets for entry into the venue though.

    Little Skaters (under 5 years of age) MUST be accompanied on the ice at all times by a Big Skater (18+).

  • Amazing! Please feel free to bring them along.

    However all ticket prices do include FREE skate hire and no discounts will be offered if bringing your own.

  • Ice skates range from a child’s size 12 to an adult size 13. We also have Double Runners available for children.

    Don’t forget to bring your socks! Although, we will also have socks for sale at the rink (if you do forget).

  • For those with little feet and questionable balance, double runner skates will be available.

    The Double Runners simply strap over the top of your enclosed shoe to keep your child on their feet for a bit longer.

    Although, please note that Double Runners are limited.

  • We strongly recommend wearing comfortable, warm clothing. Don’t forget to keep your fingers and toes warm, as the Ice Rink is chilly!

    Don’t forget to bring your socks for your skates! Although, we will also have socks for sale at the rink (if you do forget).

  • A limited number of penguins have waddled their way to the West Coast and are here to help!

    The Penguin Skate Aid’s help to keep you stable as you skate around the rink (as they’re something to hold onto). While they are more suited for children, adults are also welcome to try them.

    The rink barriers also act as a great support for those a little unsure.

  • Yes, the Penguin Skate Aid’s are a popular skating option and only a limited number are available.

  • Yes, most definitely!

    Wheelchairs are allowed on the Ice Rink and we also have Penguin Skate Aid’s available (to assist with balance on the ice).

    Note that we also accept the Companion Card.

  • All Little Skaters (under 5) must be accompanied at all times on the rink by a Big Skater (18+).

    We ask that parents use their discretion when ice-skating with younger children. You will know your child better than anyone, so please gauge their ability for this particular activity.

    Penguin skate aids are HIGHLY recommended for Little Skaters. Although, there is only limited availability.

  • Skaters are not permitted to carry babies or Little Skaters (under 5) on the ice.

    All skaters must wear skates when on the ice. Big Skaters (18+) can provide a helping hand to Little Skaters (or help them make use of the available Penguin skate aids). However carrying them in arms is not permitted.

Carnival Rides

  • Yes, all of our Carnival Rides have height requirements. Please refer to the Rides page on our website for more detailed information.

  • Yes. However, adults will need to have Carnival Ride Coupons or Tokens to accompany children on rides.

    You can ride with your child on the following rides:

    • Dodgem Cars

    • Fiesta Balloon

    • Dream Swinger

    • Storm

    • Cup & Saucer

    • Runaway Train

    Adults are unable to participate on:

    • Taxi Jets

    • Inflatable Rides

Other Activities & Additional Coupons

  • Additional Ice Skating Experiences can be purchased at the Ice Rink check in counter with EFTPOS or Cash.

    Games can be purchased from the attraction with EFTPOS or Tokens.

    Additional Rides can be accessed by purchasing Tokens from the Box Office or Showbags Van on the day.

    Under 5’s have to be accompanied by an adult when ice skating.

    No additional passes can be bought for the Snow Slide, Snowball Showdown or Sub-Zero Silent Disco.

  • Ice Skating

    • 1 x Ice Skating Experience COUPON per person

    • $14 each at the Ice Rink (Cash or EFTPOS)

    Snow Slide

    • 1 x Snow Slide COUPON per child

    Real Snowballing

    • 1 x Snowballing COUPON per child

    Sub-Zero Silent Disco

    • 1 x Sub-Zero Silent Disco COUPON per child

    Dream Swinger

    • 1 x Ride COUPON per child, or

    • 1 x Adult Rider COUPON per adult (if riding with a child), or

    • 2 x Tokens per person

    Dodgem Drift II

    • 1 x Child Ride COUPON + 1 x Adult Rider COUPON (if 1 Adult riding with 1 x Child in 1 x car), or

    • 1 x Ride COUPON (if 1 x Child riding in 1 x car), or

    • 2 x Ride COUPONS (if 2 x Children riding in 1 x car), or

    • 2 x Tokens per car (Adults and/or Children)

    All Other Rides

    • 1 x Ride COUPON, or

    • 1 x Token each

    All Sideshow Games

    • 1 x Token each, or

    • $8 each at the game (Cash or EFTPOS)

Other Enquiries

  • Please send an email to info@schoolsoutfest.com.au

  • Yes! For group bookings of 20+ people, please complete our online form so that we can help you find the best solution (and available dates) for your visit.

    For groups under 20 people, please buy your tickets directly through the website.

  • If you have any further questions, please visit our Contact Us page.